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Director, Patient Service Center

Fri, Jun 25, 2021

Blue Note Therapeutics is a prescription digital therapeutics company singularly dedicated to transforming mental health care for cancer patients. We aim to make mental health care available to any cancer patient at any time by merging deep scientific and clinical expertise, neuroscience, and digital innovation.  Working closely with leading cancer centers, community oncology and teams of patients, Blue Note is developing clinically validated prescription digital therapeutics to help reduce anxiety, depression and other distress related to cancer. For more information, visit us at www.bluenotetx.com.

We have an immediate need for a Director, Patient Service Center who is energized by the daily opportunity to positively and directly impact the well-being of people facing cancer. As a leader of this team, you will ensure that customer care is delivered in a compassionate, motivating, and effective manner. You must believe in the transformative power of every interaction with our users - patients first and foremost, as well as our prescribers - and the value of establishing an emotional connection while exceeding customer’s expectations. 

You will have the unique opportunity to shape our program from the very earliest stages of development. This role will be a great fit for you if you are passionate about innovating healthcare delivery, comfortable with ambiguity, and naturally collaborative. You should be highly organized, detail-oriented, and resourceful. To apply for this role, please contact our teammate George at GeorgeR@bluenotetx.com.

Summary Of Key Responsibilities

Qualifications and Skills

Education and/or Experience 

Computer Skills                   

To perform this job successfully, an individual should have knowledge of Google suite applications, internet capabilities, virtual team applications, CRM, and WFM systems

Physical Demands/Work Environment

While performing the duties of this Job, the employee may be regularly required to sit; stand or remain stationary for extended periods of time and use hands and fingers as well as talk and hear. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions.

Requirements for Remote Work:

To apply for this role, please contact our teammate George at GeorgeR@bluenotetx.com.

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